SHIPPING & RETURNS
Although the processing time of the products is 1-4 working days, they are usually shipped within 2-3 working days. The delivery date is 5-7 working days in the US with a Freeshipping advantage.
Return & Refund Policy
1001thingsstore.com online shop makes sales based on our excellent designs and proven reliability. We have a QA team to test that your ordered products are functioning correctly before they are packed and sent to you, so our product quality is guaranteed. However, you do need to carefully confirm your size before buying (a size measurement will be shown below each item).
If you are not satisfied with the items you received, it is easy for you to exchange or refund them. Email us and we will do the best we can.
Only If there is damage or defect in the product, we will take a return if you can prove it. Other than that, we do not accept returns and cancellations.
Return the item for a refund, you need to pay the return shipping fee and send the original package back to us.
To qualify for a return, items must be received back at our Fulfillment Center within 30 days of your original order's delivery to date.
Items received should be unused, undamaged, and in the original package.
How to Make Your Return:
If you're not satisfied with the products received, please contact our customer service first and email us product photos for further help.